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Mountain Park Health Center

Job: Back Office Medical Assistant - May 7th class!!

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Pay:from $12/hour

Posted: 04/16/2018

Job Status: Full Time

Job Type: Healthcare - Admin/Office/Records/Finance Non-Profit/Social Services Healthcare - Support Services Healthcare - ALL CATEGORIES

Keywords: medical assistant, ma, backoffice ma, backoffice medical assistant,

Jobing Description

SUMMARY

The Medical Assistant (MA) is responsible for providing customer service and preparing patients for medical examination and nursing care, under direction of the provider, by performing the following duties for Mountain Park Health Center (MPHC).

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

  1. Maintains CLIA-waived testing log (s).
  2. Handles sterile and dirty instruments used in the departments according to instrument processing procedures.
  3. Keeps exam rooms/procedure rooms stocked/set up according to departmental guidelines.
  4. Maintains, cleans and calibrates medical equipment to meet quality assurance and infection control guidelines (logs).  Reports malfunctioning equipment to supervisor; takes equipment out of service.
  5. Documents chief complaint, takes and records vital signs and completes history questions per procedure.
  6. Uses proper charting procedure, i.e., noting date, time signature and job title.
  7. Plots growth grids in pediatrics.
  8. Manages telephone messages from their assigned to pods daily.
  9. Call patients that are no show for appointment and scheduled them in the appropriate timeframe per department.
  10. Records and documents all injections and/or immunizations given, including lot #, location and initials orders in accordance with procedure.
  11. Manages eCW Jelly beans for their assigned Pod on a daily basis.  This includes Labs/DI’s, TE’s, Documents, actions and consult pending.
  12. Completes chart prep for assigned provider on a daily basis to include review of ASIIS and enter into eCW as appropriate.
  13. Manages the accountability board/sheet in their care team daily.
  14. Utilize and/or schedule interpreter services as needed by the patient.
  15. Must be able to embrace differences among people and able to interact with internal staff as well as external contacts in a culturally competent and respectful manner.
  16. Performs other duties as assigned.

 

ADDITIONAL RESPONSIBILITIES

  1. Promotes positive patient/guest relation in accordance with Mountain Park Health Center (MPHC) policies, providing a high level of quality in personal attention and service to patients and visitors.
  2. Complies with MPHC Safety Policies and Procedures. Ensures compliance with governmental licensing and regulatory requirements where applicable.  Conducts annual review of and complete/suggest on-going revisions of the Policies and Procedures specific to his/her department.  Maintains familiarity with and abide by all established facility and departmental policies and procedures, noting changes when they are published/posted.  Conducts himself/herself in a manner consistent with the Mission Statement and Values of MPHC.
  3. Observes and respects the confidentiality of information in regard to patients, visitors and co-workers employees including salary information, if exposed to any of the above referenced information in the course of his/her job function.
  4. Dresses according to MPHC’s dress code policy and procedure, as well as, complies with specific departmental regulations pertaining to employee appearance.
  5. Demonstrates an understanding of facility organizational structure by utilization of appropriate channels of communication. Maintain consistent, timely communication regarding all facets of departmental activities with his/her co-workers, therefore, demonstrating good customer service skills with both external and internal customers.

 

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

 

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Electronic Medical Record experience required.

Recent back office medical assistant experience (within last 24 months) or recent graduate of MA program/certification.

 

EDUCATION

Graduate of a Medical Assistant program – diploma or certification of completion

OR

  •  Certified Medical Assistant (CMA) from theAmerican Association of Medical Assistants (AAMA)
  • Registered Medical Assistant (RMA) from theAmerican Medical Technologists
  • National Certified Medical Assistant (NCMA) from theNational Center for Competency Testing
  • Certified Clinical Medical Assistant (CCMA) from theNational Healthcareer Association

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence. 

Bilingual preferred.

 

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

 

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

 

CERTIFICATES, LICENSES, REGISTRATIONS

Current CPR Certification.

 

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; and talk or hear.  The employee is occasionally required to sit and reach with hands and arms.  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, and ability to adjust focus.

 

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is frequently exposed to communicable diseases, toxic substances, medicinal preparations and other conditions common to a clinic environment.  The noise level in the work environment is usually moderate.

Mountain Park Health Center (MPHC) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to all federal and state law, MPHC prohibits discrimination based on sexual orientation and gender identity.  MPHC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 

 
 
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