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Medical Payment Processor

at OrthoArizona

Posted: 7/18/2019
Job Status: Full Time

Job Description


Perform all payment postings and correspondence related duties and handle updates to one or more platforms.  Applicant must have the ability to perform in a group and individual working environment and provide superior customer service.

Essential Job Functions

  • Look up payments and correspondence to identify account numbers for processing
  • Post payments to internal processing system, keeping current within 2 business days
  • Post correspondence to processing system, keeping current within 3 business days
  • Post electronic transactions for all electronic payors without ERAs (SCF, VA, DOL, HCP, Cubs, etc) within 3 business days
  • Assist in working the Payment Inbox in posting the identified payments
  • Handle payment reversals
  • Process all functions for Credit Card Payments
  • Access various payor sites for EOBs
  • Answer phone calls and direct callers to appropriate individual
  • Interact effectively with internal and external customers
  • Consistently demonstrate ability to respond to change situations in a flexible manner in order to meet current needs
  • Provide back-up as needed for reception duties
  • Work current denials/requests
  • Other duties as identified and assigned

Qualifications and Education

  • Payment processing/Correspondence processing experience preferred
  • 4 year degree preferred but not required
  • Proficiency in Microsoft Office, basic computer skills & 10 key Calculator
  • Must possess strong verbal and written communication skills
  • Possess strong organizational skills
  • Ability to learn quickly
  • Ability to work independently and adapt to change

Physical Demands

  • Regularly required to stand, walk, use hands to finger, handle, or feel and talk or hear
  • Occasionally required to sit and reach with hands and arms
  • Occasionally lift and/or move up to 50 pounds
  • Specific vision abilities required by this job include close vision, and ability to adjust focus

OrthoArizona is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic.