University of St. Thomas

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Health And Counseling Student Employee

at University of St. Thomas

Posted: 6/27/2019
Job Reference #: 4149
Keywords: patient, health

Job Description

  • Posted Date1 month ago(6/10/2019 2:39 PM)
    Number of Openings
    Closing Date
    Open Until Filled
    Type of Search
    Who May Apply
    This position is open to currently enrolled, degree-seeking students at the University of St. Thomas.
    Center for Well-Being, Student Affairs
    US-MN-St. Paul
    Anticipated Start Date

    Job Title: Health And Counseling Student Employee

    Pay Rate: $15.75/hour

    Shifts: 8 hours per week during the summer, 20 hours per week during the academic year

    Locations: St. Paul Campus


    Health and Counseling Services at the University of St. Thomas seeks to hire one graduate student to work 8 hours during the summer months and increasing to 20 hours per week to assist in managing the front desk. This position is responsible for assisting in answering phones and scheduling appointments in Health Services and Counseling and Psychological Services.


    • Provide respectful, confidential and professional patient experience for all entering the Health or Counseling Services.
    • Create, change or cancel patient appointments using Electronic Health Records (EHR) and ensuring correct patient by checking St. Thomas ID.
    • Maintain electronic health record (EHR) management ensuring privacy and security compliance, entering the correct patient, correct date of visit, appointment reason, health insurance and acknowledgement of HIPAA privacy are completed in the EHR demographic field.
    • Communicate effectively and efficiently with health care staff regarding urgent patient health care matters.
    • Schedule patient appointments using EHR system, scan in outside records into correct patient chart, send electronic tasks to other members of the team as policies and procedures dictate.
    • Must have the ability to calmly & respectfully handle crisis, multiple incoming telephone lines and face-to-face patient / family encounters
    • Other administrative tasks as assigned


    • Current students enrolled in graduate programs at the University of St. Thomas
    • Experience in health and / or counseling clinics preferred
    • Strong communication skills both verbally and written
    • Interest in health-related fields
    • Great attention to detail
    • Adherence to strict patient confidentiality standards
    • Ability to adapt to challenging situations
    • Team-centered approach to work
    • Strong problem-solving skills
    • Cultural sensitivity
    • Strong organizational skills
    • Experience working with diverse populations
    • Provide respectful, confidential and professional patient experience for all entering the Health or Counseling Services.


    To be eligible for student employment, St. Thomas students must be degree seeking at the undergraduate, graduate and doctoral levels. Students must be actively enrolled at least part-time in courses for credit. For further information on eligibility please see the Student Employee Toolkit on One StThomas.

    On the University of St. Thomas jobs page, follow the instructions to complete an online application.

    In light of its commitment to create and maintain a safe learning and working environment, student employment with the University of St. Thomas may require consent and successful completion of a background screening.

    The University of St. Thomas is an Equal Opportunity Employer

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