UNM Medical Group

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Process Improvement Project Coordinator

at UNM Medical Group

Posted: 3/18/2019
Job Reference #: 1467
Keywords: medical

Job Description

UNMMG Lobo Quality Improvement Process (LQIP)

Pay Range:
Commensurate with experience

Job Code:

# of Openings:

Position Class Code/Title : A0068 / Process Improvement Project Coordinator

FLSA:  Exempt
Grade: AE09



UNM Medical Group, Inc. (UNMMG) is the practice plan organization for physicians and other medical providers associated with the UNM Health Sciences Center. UNM Medical Group, Inc. is a New Mexico non-profit corporation and is an equal opportunity employer. UNMMG offers a competitive salary and an attractive benefit package which includes medical, dental, vision, and life insurance as well as tuition assistance, paid leave and 403b retirement for benefits eligible employees.

We are hiring a  Project Coordinator who will coordinate, organize and schedule various organizational-wide project meetings, work and training sessions, special events; prepare project minutes, reports, presentations; develop and maintain project files; lead, design and coordinate process improvement observations and time studies; research best practices; work with staff of all levels. The successful candidate will have strong organizational skills, be detail-orientated and creative.

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.


Provide project coordination for organizational-wide process improvement projects within a multi-faceted environment; support the analysis and assessment of operational and clinical operations;  may independently support basic projects and initiatives; works with staff of all levels in their own work environment, embrace change; work independently, with minimal over-sight.                                                                                   

Duties and Responsibilities

  1. Coordinate and schedule various process improvement project meetings, work and training sessions; assess and ensure/set-up all needed materials, equipment, supplies are in place; document minutes of project meetings and work sessions; communicate relevant information  to project team members, create project meeting agendas.
  2. Organize, coordinate and schedule special process improvement programs, conferences, and/or events sponsored by the department.
  3. Develop and maintain project files; prepare project correspondences, minutes, reports, presentations.
  4. Provide administrative support to program manager.
  5. Track process improvement participants training and work session hours in Learning Central; create and generate reports on  number of hours project team members have participated in work sessions and training.
  6. Develop basic project plans; monitor, track, update various project plans of complexity; follow-up on action items with responsible person, create report project updates.
  7. Lead, design and coordinate process improvement observations and time studies: determine and develop the appropriate method of observation and times studies; analyze, interpret and assess operational and clinical processes and various data; create observation reports with findings.
  8. Analyzes, interprets and assess operational and clinical processes and various data
  9. Research clinical and operational practices.
  10. Facilitate project meetings and independently support basic projects as possible.
  11. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

Bachelor's degree in related field with 1 year directly related experience OR successful completion of at least 60 college-level credit hours and 3 years of directly related experience. Verification of education and licensure (if applicable) will be required if selected for hire.

Knowledge, Skills and Abilities Required

  • Ability to work independently and meet deadlines.
  • Ability to effectively prioritize and execute tasks in a complex environment.
  • Strong planning, organizational and critical thinking skills.
  • Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.
  • Strong problem solving skill, analytical, evaluative, and objective critical thinking skills.
  • Strong skills in Microsoft Office Word, Excel, Powerpoint and Visio.

Conditions of Employment

  • Valid New Mexico driver's license.
  • Must be employment eligible as verified by the U.S. Dept. of Health and Human Services Office of Inspector General (OIG) and the Government Services Administration (GSA).
  • Must pass a pre-employment criminal background check.
  • Fingerprinting, and subsequent clearance, is required.
  • Must provide proof of varicella & MMR immunity or obtain vaccinations within 90 days of employment.
  • Must obtain annual influenza vaccination.
  • If this position is assigned to a clinical area, successful candidate will be required to complete a pre-placement medical evaluation/health screen.  Required N-95 mask fitting, testing, vaccinations to include annual TST, Tdap, and Hepatitis B will be determined based on location and nature of position.

Working Conditions and Physical Effort

  • Must be able to travel by car locally between facilities and within surrounding community.
  • May work some early mornings and/or late evenings to be able to meet with staff and physicians when they are available.
  • Requires handling of average weight objects up to 25 pounds.
  • Must be able to stand or walk for extended periods of time.

Application Instructions